Press Releases

  • CU*NorthWest distributes its 2019 Educational Catalog

    Eastern Washington based cooperative CUSO CU*NorthWest is pleased to announce that the 2019 Education Catalog is complete and has been mailed to clients. CU*NorthWest, part of the cuasterisk.com network, is proud to offer a robust selection of education opportunities, ranging from scheduled courses on all aspects of credit union maintenance to customized courses fitting individual […]

  • Routt Federal Credit Union converts to CU*NorthWest

    Liberty Lake-based core data processor, CU*NorthWest, announced that Routt FCU of Steamboat Springs, CO successfully converted to the CU*BASE® data processing system in December. The credit union represents 650 members and $5.2 million in assets. Routt FCU was able to offer its members new and improved services through CU*NorthWest including It’s Me 247 Online Banking, […]

  • Lighthouse Community Credit Union converts to CU*NorthWest

    Liberty Lake-based core data processor, CU*NorthWest, announced that Lighthouse Community Credit Union of Vancouver, WA successfully converted to the CU*BASE® data processing system. The credit union represents 1,800 members and $12.7 million in assets. Lighthouse Community CU was able to offer its members new and improved services through CU*NorthWest including It’s Me 247 Online Banking, […]

  • CU*NorthWest to exhibit at the 2018 REACH Conference

    CU*NorthWest, the 100% credit union-owned cooperative CUSO, announced today that they will be attending and the 2018 REACH Conference in Hollywood, CA as an exhibitor. Elizabeth Evans and Douglas Collins will be in booth #415 representing CU*NorthWest. The tradeshow, which will be attended by numerous credit union professionals, will provide an opportunity for the thirteen-year-old […]

  • CU*NorthWest’s Hiett promoted to vice president

    CU*NorthWest, a 100% credit union owned cooperative CUSO, announced that Kinsey Hiett, currently Associate Vice President, has been promoted to Vice President, effective immediately. Hiett will be responsible to oversee daily operations of CU*NorthWest’s Liberty Lake headquarters and manage many of the firm’s contract and remote resources. “As CU*NorthWest continues to aggressively expand market-share, I […]

 

News

  • Don’t Forget to Complete the Xtend Holiday Hours Survey!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS It’s time to complete the Xtend Holiday Hours Survey! In order for Xtend and CU*Answers to offer you adequate support during the holidays (January 2019 – July 2019), please complete our holiday hours survey … Continued

  • 5300 Call Report: 4th Quarter Update

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 4th Quarter Update Before you start working on your 4th quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter.  Don’t forget – you … Continued

  • CU*BASE 18.12 Release Updates

    ATTENTION ONLINE CREDIT UNIONS As a reminder, the 18.12 Release of CU*BASE GOLD will be deployed to Online and Site-Four credit unions this weekend, on December 9.  For a refresher on the details of this release, please refer the announcement … Continued

  • It’s Time to Complete the Xtend Holiday Hours Survey!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS It’s time to complete the Xtend Holiday Hours Survey! In order for Xtend and CU*Answers to offer you adequate support during the holidays (January 2019 – July 2019), please complete our holiday hours survey … Continued

  • A Black Friday Special from Asterisk Intelligence: Free Data Floods Through the End of the Year!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Sign up for our self-directed data floods, which are free through December 31st, 2018! The Asterisk Intelligence team continues its promotion of offering free self-directed data floods until 12/31/2018.  After that, credit unions can … Continued

 

Education

  • Video of the Week: CU*BASE ACH Processing – Returning ACH Exceptions

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS CU*BASE ACH Processing: Returning ACH Exceptions Need a quick way to show your staff how to return ACH Exceptions in CU*BASE?  Refer them to this video! Check out our entire collection of video tutorials … Continued

  • Visit the Kitchen and Learn More About RDC Near-Real-Time!

    ATTENTION ONLINE CREDIT UNIONS Accompanying the arrival of OpsEngine’s 24/7 Time Zone Processing update, RDC (Remote Deposit Capture) Near-Real-Time Posting will speed up the time frame between when members make a deposit to when it is posted to their account.  … Continued

  • Get Connected with Jack Carpenter

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Get Connected is a monthly webinar series focusing on CU*Answers Management Services and the people who drive them.  These brief 30 minute sessions will introduce participants to CU*Answers Management Services and the value each … Continued

  • Collections Roundtable Recap

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Roundtable Recap Webinar Attend the Roundtable Recap to hear about hot topics that were discussed at the Collections Roundtable on November 14. This webinar is offered via ZOOM – use the link below to … Continued

  • Check Out the SettleMINT EFT University Courses for December!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  During the month of December, we will be hosting a set of webinars … Continued