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BeFit Financial FCU converts to CU*NorthWest

Liberty Lake-based core data processor, CU*NorthWest, announced that BeFit Financial FCU of Vacaville, CA, successfully converted to the CU*BASE® data processing system. The credit union represents 3,805 members and $37.8 million in assets.

BeFit Financial FCU was able to offer its members new and improved services through CU*NorthWest including It’s Me 247 Online Banking, mobile banking, and electronic document storage. Credit union staff will have access to a wide variety of tracking and reporting dashboards as part of the comprehensive data processing system, allowing them to better serve existing members.

BeFit Financial FCU represents the 17th California-based credit union selecting CU*NorthWest as their partner for core processing services.

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My Credit Union converts to CU*NorthWest

Liberty Lake-based core data processor, CU*NorthWest, announced that My Credit Union of Redwood City, CA successfully converted to the CU*BASE® data processing system. The credit union represents 3,114 members and $32.1 million in assets.

My CU was able to offer its members new and improved services through CU*NorthWest including It’s Me 247 online and mobile banking, and electronic document storage. Credit union staff will have access to a wide variety of tracking and reporting dashboards as part of the comprehensive data processing system, allowing them to better serve existing members.

My CU represents the 16th California-based credit union selecting CU*NorthWest for core processing services.

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CU*NorthWest distributes its 2019 Educational Catalog

Eastern Washington based cooperative CUSO CU*NorthWest is pleased to announce that the 2019 Education Catalog is complete and has been mailed to clients. CU*NorthWest, part of the cuasterisk.com network, is proud to offer a robust selection of education opportunities, ranging from scheduled courses on all aspects of credit union maintenance to customized courses fitting individual credit union needs and cultures. The Education Catalog is a detailed look at the upcoming year and the investments made in a confident and capable client base.

“Our education offerings are given in many different formats including regional training events to web conferences and interactive video tutorials. We work to ensure that we meet the trainings needs of all clients and to give them the opportunity to not only take advantage of learning more about the capabilities of the core, CU*BASE®, but also the network solutions that are offered,” said Piper Kenny, educational coordinator.

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Routt Federal Credit Union converts to CU*NorthWest

Liberty Lake-based core data processor, CU*NorthWest, announced that Routt FCU of Steamboat Springs, CO successfully converted to the CU*BASE® data processing system in December. The credit union represents 650 members and $5.2 million in assets.

Routt FCU was able to offer its members new and improved services through CU*NorthWest including It’s Me 247 Online Banking, mobile banking, and electronic document storage. Credit union staff will have access to a wide variety of tracking and reporting dashboards as part of the comprehensive data processing system, allowing them to better serve existing members.

Routt FCU represents the 6th Colorado-based credit union selecting CU*NorthWest for core processing services.

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Lighthouse Community Credit Union converts to CU*NorthWest

Liberty Lake-based core data processor, CU*NorthWest, announced that Lighthouse Community Credit Union of Vancouver, WA successfully converted to the CU*BASE® data processing system. The credit union represents 1,800 members and $12.7 million in assets.

Lighthouse Community CU was able to offer its members new and improved services through CU*NorthWest including It’s Me 247 Online Banking, mobile banking, and electronic document storage. Credit union staff will have access to a wide variety of tracking and reporting dashboards as part of the comprehensive data processing system, allowing them to better serve existing members.

Lighthouse Community CU represents the 11th Washington-based credit union selecting CU*NorthWest for core processing services.

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CU*NorthWest to exhibit at the 2018 REACH Conference

CU*NorthWest, the 100% credit union-owned cooperative CUSO, announced today that they will be attending and the 2018 REACH Conference in Hollywood, CA as an exhibitor.

Elizabeth Evans and Douglas Collins will be in booth #415 representing CU*NorthWest. The tradeshow, which will be attended by numerous credit union professionals, will provide an opportunity for the thirteen-year-old CU*NorthWest to talk about the CUSO and the cooperative network behind the CU*BASE® software platform. Roughly a third of CU*NorthWest’s existing clients come from CA, and many will also be attending the four-day REACH Annual Meeting and Convention which begins Tuesday, November 6th.

Greg Smith, CEO of CU*NorthWest said: “This conference represents a tremendous opportunity for everyone to be able to learn, network and collaborate. The financial industry has many new and evolving challenges and it’s important for credit unions to know what resources are available to help them navigate their way in competitive times.”

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CU*NorthWest’s Hiett promoted to vice president

CU*NorthWest, a 100% credit union owned cooperative CUSO, announced that Kinsey Hiett, currently Associate Vice President, has been promoted to Vice President, effective immediately. Hiett will be responsible to oversee daily operations of CU*NorthWest’s Liberty Lake headquarters and manage many of the firm’s contract and remote resources. “As CU*NorthWest continues to aggressively expand market-share, I am excited to take on the challenges of managing our firm in this growth period. Being here in the very beginning years of CU*NorthWest and contributing to building the foundation of our firm has been personally rewarding and I look forward to more leadership responsibilities in the future,” said Hiett.

Greg Smith, CU*NorthWest CEO added: “Kinsey is uniquely qualified for this position and we are fortunate to have been a part of her leadership development for much of her career. She has had direct management responsibilities for nearly every department at CU*NorthWest and is well positioned with that experience to oversee and direct day to day operations.”

Prior to joining CU*NorthWest, Hiett worked in data center operations for another credit union core processing provider. She joined CU*NorthWest as a customer service representative in 2009. For nearly a decade, she has moved through management of not only customer service, but training and education, conversion/delivery, and most recently, led a business development team to the strongest sales year in corporate history.

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CU*NorthWest hires Sapino as new client services manager

CU*NorthWest, a 100% credit union-owned cooperative CUSO, has hired Marsha Sapino as its new client services manager. Sapino has worked in the credit union industry for the last twenty years, most recently years as the assistant manager in the AuditLink division at CU*Answers for the last six years.

With Sapino’s existing experience on the CU*BASE® core suite, relationships across the cuasterisk.com network, she is uniquely qualified to lead the CUSO’s service teams. Marsha has specialized in the areas of BSA, AML, OFAC and is an expert in ACH, but also brings a strong background in direct credit union operations. Her qualifications will not only be an asset to client service offerings, but also to the management team of CU*NorthWest.

Sapino said, “I am excited to be continuing my career within the cuasterisk.com network and look forward to the new opportunities and challenges at CU*NorthWest.”

“As CU*NorthWest continues to grow, Marsha’s compliance background will be an asset to the continued evolution of our firm and the knowledgebase of our service teams,” said Kinsey Hiett, VP of Operations.

Marsha will be relocating from Michigan and joining the team at CU*NorthWest by December 2018.

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Routt FCU signs with CU*NorthWest

CU*NorthWest, the 100% credit union-owned cooperative CUSO, announced today that Routt Federal Credit Union in Steamboat Springs, Colorado, has signed with CU*NorthWest moving from FIS Mercury, and is scheduled for conversion in December 2018. Routt FCU was chartered in 1964, and the $5 million-dollar credit union represents approximately 700 members.

Susan Garrity, CEO of Routt FCU said: “When considering a new data processor, I knew we needed a system that would provide us with the tools to give our membership more products and services, with ease of access at an affordable cost to the credit union. We saw so much value with their true integration. CU*NorthWest exceeded our expectations!”

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CU*NorthWest to Exhibit at the 2018 MAXX Conference

CU*NorthWest, the 100% credit union-owned cooperative CUSO, announced today that they will be attending the Washington, Oregon and Idaho Credit Union Leagues’ 2018 MAXX Conference in Tacoma, WA as an exhibitor.

Elizabeth Evans and Douglas Collins will be in booth #33 representing CU*NorthWest. The tradeshow, which will be attended by more than 400 credit union professionals, will provide an opportunity for the thirteen-year-old CU*NorthWest to talk about the CUSO and the cooperative network behind the CU*BASE® software platform. Roughly a third of CU*NorthWest’s existing clients come from Washington/Oregon, and many will also be attending the two-day MAXX Annual Meeting and Convention which begins Tuesday, October 16th.

Greg Smith, CEO of CU*NorthWest said, “It’s fantastic to have three states coming together in one location. It’s a tremendous opportunity for everyone to be able to learn, network and collaborate. The financial industry has many new and evolving challenges and it’s important for credit unions to know what resources are available to help them navigate their way in competitive times.”

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