Payments have expanded beyond traditional vehicles to prepaid cards, contactless debit and credit cards as well as mobile devices. CU*Gold offers technology advances with actionable data intelligence to enhance member connection and value.

Bill Pay

  • Biller setup

  • Change/cancel payments

  • Daily reports

  • eBill setup

  • Enrollment

  • Item inquiry

  • Member fee options

  • Set recurring payments

  • View history

Optional:

  • Bill Pay powered by FISERV
  • Bill Pay powered by iPay

Remote Deposit Capture

  • Batch posting

  • Direct post transaction error report

  • Direct post transaction exception register

  • Direct post transaction processing register

  • Exception handling

  • Late Friday check handling

  • Manual entry

  • Near real-time posting

  • Review list of transactions

  • Set check hold business rules

Credit Card Processing

  • Create credit card loans

  • Credit card account inquiry

  • Credit card account maintenance

  • Credit card program and conversion process

  • Credit card statement processing

  • Daily and monthly tasks

  • Post credit card payments

  • Rate-maintenance

ATM / Debit Card

  • BIN setups

  • Cardstock options

  • Change categories

  • Configure PIN and signature

  • Configure secured-funds-hold

  • Credit card options

  • Daily and monthly reports

  • Embossing rules

  • Loan creation

  • Pull credit card reports

  • Manage authorized users

  • Networking activity inquiry

  • Vendor configurations

  • Set daily limits

  • Stand-in processing

Daily Maintenance & Reports

  • Add additional signers

  • Block code maintenance

  • Change payments

  • Daily and monthly review reports

  • Fixed payments

  • Online credit card servicing

  • Rate maintenance

  • Restricted card maintenance

  • Update or order cards

Front Line

  • Cash advances

  • Credit card features within account inquiry and phone operator

  • Delinquent credit card accounts

  • Making payments

  • Perform account adjustments for credit card accounts

EFT

  • 24/7 bill pay

  • ATM/Debit card online processing

  • Compromise card support

  • Instant card issue services

  • National shared branching networks

  • Online credit card servicing

  • Off trial balance (OTB) card processing

Skip-a-Pay

  • Automate program

  • Create and run a simulation

  • Edit a batch prior to posting

  • End-of-month review

  • Follow-up reports

  • Manual processing

  • Member opt-in for skip payment

  • Member Skip-a-pay communication

  • Program planning timeline

ATM Processing

  • Cash advances

  • Credit card features within account inquiry and phone operator

  • Delinquent credit card accounts

  • Making payments

  • Perform account adjustments for credit card accounts