How We Got Here
CU*NorthWest was founded in 2005 to provide credit unions with the information solutions and tools necessary to grow and aggressively compete in a competitive financial environment. CU*NorthWest is a regional extension of CU*Answers— a highly successful Michigan-based CUSO.
CU*Answers provides services to over 176 credit unions in 21 states plus Washington, D.C., representing over 1.94 million credit union members and $21 billion in credit union assets. Clients range in size from 400 to 100,000 members. Headquartered in Grand Rapids, Michigan, CU*Answers employs over 250 people, with 60 full-time programmers and a technical and client support staff of over 60 professionals with decades of combined experience serving the credit union and data processing service industries.
The combined staff of this CUSO network currently consists of over 390 dedicated individuals trained in a variety of disciplines to serve credit unions. From software programming and operations to network design and hardware support, these professionals bring decades of credit union and financial industry experience to clients.
CU*NorthWest offices in Liberty Lake, WA, include a world-class processing infrastructure, programmers, operators, customer service and technical specialists, conversion specialists and back office support staff. Our client base consists of 31 credit unions in Washington, Oregon, Montana, Colorado, California, and Alaska and is aggressively growing each year.
From data processing and computer support to marketing campaigns and teller training, our goal is to help credit unions address their every need, every day, We’re not just a service provider, we’re an extension of your credit union’s staff; programmers, designers, hardware gurus and service professionals all ready to insure your credit union excels at everything it does.