Charles Papenfus

Chief Executive Officer
Inland Valley Federal Credit Union
9389 Cherry Ave
Fontana, CA 92335


Key Experience and Qualifications

The CU*NorthWest board seat is just one of Chuck Papenfus’ volunteer efforts in the credit union industry. He also sits on the California Credit Union League Board of Directors, is a member of the Catalyst Western Region Council and is a member of the Southern California Credit Union Alliance. He has a Masters from Claremont Graduate University and Bachelors of Science from the University of California, San Diego. Papenfus came up the ranks at Inland Valley where he started right out of college in special projects in 1985 and became CEO in 1993. The credit union is located in Fontana, California.

Leslie Johnson

Chief Executive Officer
Calcoe Federal Credit Union
1209 N 16th Ave,
Yakima, WA 98902

Vice Chairman

Key Experience and Qualifications

Leslie started in the banking industry in 1988 for Yakima Valley Bank as a teller. In one year there, she held several different positions, back up mortgage loan teller, insurance clerk and drive up teller. In July 1989, Leslie was hired on at CALCOE FCU as a teller, loan processor, and assistant to the manager. She graduated from Western CUNA Management school in 1998. In June of 2000 she was hired to replace the retiring manager. Leslie holds a bachelors degree in business from Central WA University. She has held the position of treasurer for the Yakima Valley Chapter on and off for 13 or so years. Leslie is active with local managers meetings and spearheaded a community school supply drive for 4000 kids in her community. The project originated in 1991 and for the 1st 10 years, she organized the majority of the great event.

Leslie loves the outdoors including farming, boating, RV’ing and traveling. She is married with two step-daughters and one grand-daughter.

Debie Keesee

Chief Executive Officer
Spokane Media Federal Credit Union
6103 N Astor
Spokane, WA 99208

Secretary Treasurer

Key Experience and Qualifications

In her leadership roles as both a trade association chair and a member of the CUNA Charter Review & Enhancement Task Force, Debie Keesee has been a convincing voice for supplemental capital, member business lending and other initiatives that benefit the credit union movement as a whole.

Ms. Keesee’s service to credit unions spans nearly four decades. She has served in positions from the front lines to the CEO’s office. She began her credit union career at Fairchild Federal Credit Union (Global Credit Union) in 1976 and went on to serve in board and supervisory committee positions at Ironworkers Local #14. By 1985, she was appointed CEO at Roundup Federal Credit Union, where she held the reins until 1992.

Ms. Keesee worked with small and mid-sized credit unions from 1992 to 1996 in her role as an account executive and conversion specialist for FISERV, then joined Spokane Media FCU as CEO in 1997, a position she still holds. Ms. Keesee chaired the board of the former Washington Credit Union League from 2009-2010, successfully managing its merger with the Oregon Credit Union Association. In October, 2012, Ms. Keesee was elected chairman of the Northwest Credit Union Association’s board.

Ms. Keesee is currently a member of CUNA’s Governmental Affairs Committee, as well as the Small Credit Union Committee.

She attended Eastern Washington University, and is a graduate of the Western CUNA Management School. She has earned the designation of Credit Union Development Educator.

Steve Kelly

Chief Executive Officer
Metrum Community Credit Union
6980 S Holly Circle
Centennial, CO 80112

Board Member

Key Experience and Qualifications

Steve joined the credit union industry right out of college in 1985 working as an auditor for the Colorado Credit Union League and he obtained his CPA license in 1987. In April 1989, he joined Metrum Community Credit Union as the President/CEO.

He began volunteering in 1993 serving on the Denver Chapter and on various regulatory subcommittees and environmental scan task forces for the trade association. Steve’s background lead him to volunteer at SunCorp Corporate Credit Union from 1995 to 2013, holding all the Executive Committee positions, including the Chair twice. In addition, he served on SunCorp’s ALCO for over a decade.

In 2008, Steve was a founding member of CUVM, a vendor management CUSO, with eight other credit unions and united a group of credit unions in 2014 to completed a data processing search, which lead him to CU*NorthWest.

His greatest volunteer opportunities came through coaching his son and daughter from recreation leagues to competitive basketball and high school in-line hockey.

Randy Karnes

Chief Executive Officer
6000 28th Street
Grand Rapids, MI 49546

Board Member

Key Experience and Qualifications

Since 1994, Mr. Karnes has been CEO of CU*Answers, a credit union-owned CUSO that provides core processing, consulting, management, and technology services. An active participant in the credit union industry since 1985, Mr. Karnes currently serves on the Boards of Xtend and eDOC Innovations and formerly served on the Board of Callahan and Associates for many years.

Mr. Karnes is an active speaker and facilitator for credit union Board planning sessions and industry events across the country, and regularly participates in industry commentary in forums such as Mr. Karnes has an infectious vision and drive for bringing credit unions together to explore the power of collaboration in entirely new ways. His enthusiasm for imagining and building new credit union business models has been helping to change the way many credit unions will approach serving members now and in the future.

CU*Answers is an energetic CUSO providing the foundation for an extensive network of credit union-owned businesses. CU*Answers directly serves over 175 credit unions and 1.9 million members daily through its core operations and services. As the catalyst and driving force behind, a network alliance of credit union vested CUSOs, CU*Answers daily reaches out to over 600 credit unions and 6 million members.

Although the foundation is a technical network based on the CU*BASE® core processing suite, CU*Answers goes far beyond a data processing solution. From the front lines of credit union lobbies all the way to the desktops of credit union members at work and at home, CU*Answers partners with credit unions to make sure that members receive the services they need and the returns they deserve. With over 125 credit union owners, CU*Answers is more than a vendor; they are a credit union partner.

Eddie Garcia

Chief Executive Officer
Thinkwise Credit Union
2441 N. Sierra Way
San Bernardino, CA 92405

Board Member

Key Experience and Qualifications

Heri comes to the world of Credit Unions from the ultimate customer service experience…The Walt Disney Company, where he gained experience in training, marketing, public affairs, and human resources. His entrance into Credit Union management started as the Training and Development Manager and worked through VP/Operations/COO and eventually to President/CEO in October of 2017. He is enthusiastic and thrives in fast-paced environments, quickly adapting to new responsibilities and applying knowledge and skills. He is known for actively pursuing challenging opportunities and working to accommodate needs

John Bagents

Chief Executive Officer
County Schools Federal Credit Union
4591 Market St
Ventura, CA 93003

Board Member

Key Experience and Qualifications

John came to County Schools Federal Credit Union from the NCUA examiner’s world. He was brought in to restore profitability and prevent merger of an underperforming institution. Since coming on board four years ago the credit union has realized restored sustained profitability, 91% decreased delinquency, asset growth of 19%, loan growth of 71%, and a 92% reduction in staff turnover.

John is a visionary leader who believes in building for the future, identifying areas for improvement and allocating resources to achieve goals.

Kasey Rockwell

Executive Vice President
IBEW & United Workers FCU
9955 SE Washington St
Suite 100
Portland, OR 97216

Board Member

Key Experience and Qualifications

During Kasey’s 30 plus years working in the Credit Union Movement she has worn many hats and understands the ins and outs of credit unions. She has worked closely with many credit union’s Board of Directors in assisting them to set their strategic directions. She is a graduate of Western CUNA Management School, Credit Union Development Educator and completed the CUNA’s Business Development School.

She previously worked for the Northwest Credit Union Association in the areas of advocacy, credit union development and compliance.